The workforce is going Mobile – are you Ready? by

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What is the workforce intelligence rating of your enterprise?

Is your company aware of the trends toward mobility, and what does that mean for your enterprise structure and operating paradigms?

By 2020, it is projected that millennials will comprise 50% of the workforce – and as everyone knows (and often bemoans) millennials do things differently. Despite how opinions may vary, the fact is that the business decision-makers are going to be mobility-enhanced and technology-oriented, with little interest in outdated systems that have gone too-long unexamined. For all the flack about the millennial generation, it can be said that these up-and-coming professionals are not tied to tradition for its own sake, and it’s this drive that is so woven into their generational ethos that is going to inspire and rollout some spectacular innovations – in both technology and business epistemology.

The best answer to the question, “Why should I mobilise my workforce?” is answered forthrightly with: “Because it’s already happening.”

Challenges and Considerations

Every enterprise is different, and so it follows that there has to be some consideration, some leeway, in expectations; it follows as well that a variance in end result is not only to be expected, it’s guaranteed. And that’s okay. People are all different, and people are the comprising elements of any enterprise. To get a handle on how your company is going to handle the transformative effects of an ever-increasingly mobile workforce, look to the people that run it. Not everyone is equipped to cope with massive and fundamental change that affects nearly every level of business operations.

Point of fact, this is precisely the reason why we’ve seen the dramatic and rapid rise of UC technology solutions handled that way it has been: someone has to be able to take this tsunami of change and deliver it to end-of-product consumers as a gentle brook. Which, in this perspective, is precisely what we are in the business of doing. We take that complexity out of the equation and deliver simplicity and efficiency.

An Example in Profile

Let’s have a look at a practical example of what all this means.

Documentation is a fundamental aspect of any business. And it piles up – literally. While we’ve come a long way in digitising records and moving things over to computers, the actual process of taking information on paper and transferring it to digital mediums has often been an expression in tedium.

Enter Mobile Capture. One of the newest advents of mobile technology – which is also good, given that Pew Internet Research reported in 2014 that 64% of American adults use smartphones – Mobile Capture is a technology that nearly any smartphone or mobile device can use to digitise documents. Incredibly simple – take a picture, document is digitized and ready to file – and incredibly useful. This result-independent understatement is the hallmark of many new technological applications, each one making some aspect of business simpler, easier, and better.

The End Game

So what’s the takeaway? Simply put, it’s that you are – hopefully – not only ready to transform your business, but that you’re already doing so. The drivers of these advances are core tenets of smart business: strategic, transformative, operational. These trends are apparent for all to see and allow for the sharp executive to stay ahead of the game and be in the position to embrace – and even innovate upon – a technological world that will forever change how business is done.


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